Frequently Asked Questions
Answers about our services, pricing and booking.
What areas do you serve?
We accept service enquiries from all areas across Dubai. Availability depends on the requested service, location, date and team capacity.
What are your operating hours?
We operate daily from 9:00 AM to 7:00 PM.
How much does standard housekeeping cost?
The standard hourly housekeeping rate is AED 35 per hour, per cleaner. Cleaning materials are included.
How do I calculate the housekeeping price?
Multiply AED 35 by the number of cleaners and the number of booked hours. For example, 2 cleaners for 3 hours would be AED 210, before any applicable additional charges or taxes.
Are cleaning materials included?
Cleaning materials are included in the standard hourly housekeeping rate. Please confirm any special products or requirements with our team in advance.
Can I book more than one cleaner?
You can indicate the number of cleaners you need in your booking request. The request is subject to availability and confirmation.
Do you offer daily, weekly or monthly maid services?
Yes. You can enquire about daily, weekly and monthly regular maid-service arrangements. Ongoing schedules are subject to confirmation.
Do you offer deep cleaning?
You can enquire about sofa and upholstery cleaning, mattress deep cleaning, and carpet and rug cleaning. These services may require a separate quotation.
Do you provide AC and plumbing services?
AC maintenance and servicing, plumbing and general handyman or technical services are part of our service offering. Share the details of the work so our team can review your request.
Can I add ironing or laundry to my booking?
Ironing and laundry wash-and-dry may be available as add-ons. Please confirm availability, scope and charges with our team before the booking is finalised.
Can I request a monthly contract?
Yes. Monthly custom contracts are available upon request. Contact us with your property details, required services and preferred frequency.
Is my requested time automatically confirmed?
No. A submitted request is subject to availability and review. Our team will contact you to confirm the appointment and any relevant details.
What information should I provide when booking?
Please provide your name, mobile number, email address, complete service address, preferred date and time, and details of the service you need.
Can I cancel or reschedule?
Yes. Changes and cancellations are free up to 24 hours before your appointment. Rescheduling is subject to availability.
How will I receive booking updates?
Our team may contact you using the details you provide. WhatsApp and email updates can be used where available and where you have provided the relevant contact details and consent.
How can I contact the company?
Call or WhatsApp +971 52 929 1256 or +971 50 764 3834, or email daralfalak.cleaningservicesllc@gmail.com.
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